At OnlySwitch, we strive to provide a smooth and efficient delivery experience for our customers. Please review our shipping policy below to understand our shipping process, timelines, and terms:

1. Shipping Locations

• We currently ship across India.
• International shipping is Particlular requested but service is only in india.

2. Processing Time

• Orders are processed within 2–4 business days (excluding weekends and holidays).
• Once your order is processed, you will receive a confirmation email with tracking details.

3. Shipping Time

• Standard delivery time is between 5–10 business days depending on your location.
• Delivery to remote or rural areas may take longer.

4. Shipping Charges

• Free shipping is available for orders above ₹2999.
• For orders below ₹2999, a flat shipping fee of ₹150 will be applied.

5. Tracking Information

• Once your order is dispatched, you will receive an email with a tracking link to monitor your shipment’s progress.

6. Delayed or Lost Shipments

• If your order is delayed or lost in transit, please contact our customer support at support@onlyswitch.in with your order details.
• We will work with the courier service to resolve the issue as soon as possible.

7. Damaged or Incorrect Products

• If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear images of the product and packaging.
• We will arrange for a replacement or issue a refund based on the situation.

8. Address and Contact Information

• Please ensure that you provide the correct shipping address and contact information at checkout.
• OnlySwitch is not responsible for non-delivery due to incorrect address details provided by the customer.

For any further queries, feel free to reach out to our customer support team at support@onlyswitch.in.

Thank you for choosing OnlySwitch – Experience Smart Living!